Appeals Procedures
If you are not satisfied with the result of your exam or how you were treated by examiner, you can appeal by following the procedures below:
- If the appeal is related to examination results, the complaint shall be introduced within seventy two (72) hours after the release of results.
- The candidate shall fill a complaint form with the required information.
- In case of appeals related to results, the candidate shall pay for the cost involved in remarking, and the candidate shall pay 15,000 RWF before the appeal is accepted.
- The examination team will review your claim relevence and contact you for further procedures if necessary or notify with the correction.